Asheville Dentistry Insurance and Financing

Financial Policy

Our primary mission is to deliver the best and most comprehensive care available. An important part of the mission is making the cost of optimal care as easy and manageable for our patients by offering several payment options.

Payment Options:

  • Cash
  • Check
  • American Express, Mastercard, Visa, Discover, CareCredit

Payment in full is expected at the time of service.

If you are in need of an extended payment option, we have partnered with CareCredit who offers monthly payment plans for those who are eligible. Any remaining unexpected balances are due and payable in full upon written notice. Late charges will be applied to balances not paid within 30 days of notice.

Dental Insurance

As a courtesy to you, we are happy to work with your carrier to maximize your benefit and directly bill them for reimbursement for your treatment. We estimate your portion based on the most up-to-date information we have, but it is only an estimate. Your estimated portion is due on the treatment date. When the final payment is received from your insurance company we will reconcile your account and bill or refund any difference.

It is important that you recognize that the insurance you have is a legal contract between your employer and your insurance company. Our office is not part of that contract. Ultimately, you are responsible for all charges incurred in our office.


For treatment plans of $5000 or more, a 10% deposit is required to secure your initial treatment appointment. This deposit will be applied toward the cost of treatment.

Other Fees

Asheville Smiles Cosmetic & Family Dentistry charges $25 for checks returned due to insufficient balance.

A fee of $50 may be charged to patients who miss or cancel without 24 hour notice. Note: We do not want you to come to the office if you are sick. We reserve the right to charge your account if you fail to comply with our office cancelation policy. After 3 no show appointments, you may be dismissed from the practice.

If you have any questions, please do not hesitate to ask. We are here to help you get the care you want or need.

Membership Plan