From the first friendly “hello” on the phone to the first visit and every office visit thereafter, the service is professional and courteous. Staff are warm and friendly, you feel like they really care about you! As a senior citizen, I have received the best service I could ever hope to have. Dr. Nicolls and I talked about my health and special needs as well. My medical limitations and my budget constraints with limited insurance led me to decide against dental implants. So we worked around this. I have had teeth filled and teeth extracted to correct and improve my overall dental health. Now, I have regained my self-esteem and feel like smiling again!